Customer & Privacy Policy

We do not resell personal information or pass on your personal information to others, customers are only registered in our customer database. You can have your information deleted at any time if desired.

In order for you to enter into an agreement with Cbdanmark.dk, we need the following information:
. Name
. Address
. Phone number
. Email address

We register personal data solely for the purpose of delivering the goods to you.

Personal information is registered at Cbdanmark.dk and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we always ensure that it is done with your express consent, so that you are informed about exactly what information is collected and for what purpose.

The director and employees at Cbdanmark.dk have access to the information registered about you.

The data controller at Cbdanmark.dk is: Pedram Abbasi

We do not store and transmit customer information encrypted.

As a registered user of Cbdanmark.dk, you always have the right to object to the registration. You also have the right to access the information that is registered about you. You have these rights via the Personal Data Act, and inquiries in connection with this can be made to p@cbdanmark.eu.

Cookie policy
Cookies are used on www.Cbdanmark.dk for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Sign Stats
We use log statistics on www.Cbdanmark.dk, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.

The log statistics are only used for the purpose of optimizing Cbdanmark.dk's website.

consumer Protection

Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

How to file a complaint

If you have a complaint, please contact us via email at p@cbdanmark.eu. Remember to mention the product and the website where you purchased the item.
A complaint about a product or service can be submitted to the Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg.
You can complain to the Center for Complaints Resolution via the Complaints Portal for the House of Appeals. (Link).
For non-EU citizens, complaints must be sent via the EU Commission's online complaint platform.
ec.europa.eu

Model withdrawal form

(This form is only completed and returned if the right of withdrawal is exercised. Insert information yourself)

– To [the trader's name, physical address and, where applicable, fax number and e-mail address of the trader himself]:

- I / We (*) hereby announce that I / We (*) wish to exercise the right of withdrawal in connection with my / our (*) purchase agreement for the following goods (*) / provision of the following services (*)

- Ordered it (*) / Received it (*)

– Consumer's name (Consumer names)

– Consumer's address (Consumer's address)

– Consumer's signature (Consumer signatures) (only if the form content is communicated on paper)

- Date